【航空・地勤】 2017國泰港龍航空地勤招考 @ Pony的小天地

國泰港龍航空(Cathay Dragon)要招地勤人員啦～！聽說上次招考已經是好幾年前的事了，學歷要大學以上，工作地點在高雄小港機場，沒有限制多益成績，報名到9月7日截止，有興趣的不要錯過囉！

招募資訊

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Main Purpose of The Job:

To perform the day-to-day assigned function to ensure that overall operations run smoothly and efficiently, conform to safety and security requirements; and to ensure our customers always feel special, valued and recognized

Key Responsibilities

Perform daily functions to ensure that the operations conform to standard
Ensure proficiency in knowledge and skill required for the task
Exhibit Service Straight From The Heart to internal and external customers alike
Keep abreast and up-to-date with changes in products and services, and with the self-development opportunities
Mitigate the impact of flight disruptions and flight irregularities by knowing the contingency handling plan and respective roles and responsibilities
Adapt to the situation and be of extraordinary service to the customer; and as directed by management, do what it take to get the operation back to normal
Goes the extra mile to care for and make customers feel like someone

Requirements/Qualifications:

Taiwan citizen only
University degree or above
Able to work shift duties and willing to work extended hours
Ability to be a team player, reliable and accountable for own performance
Consistently interacts with customers in a friendly, professional and intuitive manner, even when under pressure and with demanding customers.
Ability to effectively listen to and understand customers and colleagues, articulated and express ideas both orally and in writing in such a way as to be clearly understood
Possesses a strong sense of responsibility
Good computer skills, including but not limited to MS Word and Excel
Strong command of spoken and written Mandarin and English