國泰航空(Cathay Pacific)要招地勤人員啦～！
學歷要大學以上，工作地點是在桃園機場唷！
需要附多益成績，報名期限是到9月10日，有興趣的不要錯過囉！
招募資訊
Main Purpose of The Job
- To perform the day-to-day assigned function to ensure that overall operations run smoothly and efficiently, conform to safety and security requirements; and to ensure our customers always feel special, valued and recognized
Key Responsibilities
- Perform daily functions to ensure that the operations conform to standard
- Ensure proficiency in knowledge and skill required for the task
- Exhibit Service Straight From The Heart to internal and external customers alike
- Keep abreast and up-to-date with changes in products and services, and with the self-development opportunities
- Mitigate the impact of flight disruptions and flight irregularities by knowing the contingency handling plan and respective roles and responsibilities
- Adapt to the situation and be of extraordinary service to the customer; and as directed by management, do what it take to get the operation back to normal
- Goes the extra mile to care for our customers and to enhance their journey experience a Life Well Travelled
Requirements/Qualifications
- Taiwan national register and holding Taiwan ID card
- University degree
- Able to work shift duties and willing to work extended hours when required
- Ability to be a team player, reliable and accountable for own performance
- Consistently interacts with customers in a friendly, professional and intuitive manner, even when under pressure and with demanding customers
- Ability to effectively listen to and understand customers and colleagues, articulated and express ideas both orally and in writing in such a way as to be clearly understood
- Possesses a strong sense of responsibility
- Good computer skills, including but not limited to MS Word and Excel
- Strong command of spoken and written Mandarin and English
- TOEIC certificate is required to submit with the application
Application deadline: 10th September 2017
職缺連結：點我
需要上傳的文件有CV、Cover Letter
考試流程
【筆試 — 中英文翻譯】
只有兩題然後限時約50分鐘
一題中翻英，一題英翻中，大概是空中英文與高中聯考的程度
題目也可能會有時事新聞
現場筆跟橡皮擦都會幫你準備（非常的貼心）
這部份當然就是盡全力的寫，題目不算長
中翻英考古題：
1、為何台灣人加入健身房的比例比西方人少，比起西方國家, 台灣沒有肥胖問題，台灣人會把健身房和舉重聯想在一起，台灣人比較不願意花錢運動
2、紐約以擁有許多雄偉的建築物聞名，吸引許多世界各地的觀光客來此。1931年完竣高102層樓的帝國大廈，從行人道走到大廈長381公尺，帝國大廈也常出現許多電影場景裡面，大廈頂樓的寮望台也是許多情人和朋友在失聯已久，而再次相遇的地點而聞名...
3、（2016）空服員在高空上親切地服務客人已有一百多年的歷史。雖然女性空服員占了大多數，但世界上第一位空服員卻是一位男性。他在德國的航空公司工作。從那時起，空服員已照顧到了數百萬名乘客的眾多需求。空服員的首要職責就是確保機上乘客的安全和舒適。除此之外，空服員在飛行期間也會提供飲料和餐點。雖然這聽起來不是多困難的工作，許多空服員還是要接受長達六個月的訓練，為了就是能在機上工作。一旦他們完成訓練之後，空服員必須表現出他們可以在緊急情況下提供適當的協助。下次空服員端上飲料時，想一想這個人可不只是等著服務乘客而已，同時也要維護機上的安全。
4、（2014）關於電子通訊的便利性好過傳統紙類通訊，因為傳遞迅速以及通訊能力強大。但也有其缺點，例如收件人無法透過一般線索，例如衣著 用句 方言去瞭解你。他們可能用經由姓名 地址 語言去臆測你，所以若是語言能力不佳可能是使人對你的評價不佳。
英翻中考古題
1、（2016）In July, 2013, the Mayor of Bogota launched a program to provide the city's disadvantaged with some basic facilities most of us take for granted. The program centers around a large trailer carrying convertedshipping containers and portable toilet cubicles. Each container is equipped with showers, baths, and basins. Shampoo, soap, and clean towels are also provided. Once the homeless people have had a refreshing shower, or soaked in a hot tub, they can change into some new clothes donated by charity organizations. The next part of the service provides razor blades for the men who would like to shave. Men and women, as well as children, can cut their fingernails and get a free haircut if they wish.
2、（2014）With her nation at the brink of war, Anne Summers is searching for answers. The 35-year-old software engineer follows the debate over Iraq. But like a lot of Americans, she also does something else. She prays. So it was, on a frigid Wednesday night, that she trudged out to a prayer service at Willow Creek Community Church in the affluent Chicago suburb of South Barrington. One of the nondenominational "megachurches" that have proliferated in American suburbs in recent years, Willow Creek looks like a corporate conference center. No crosses, no stained-glass windows, no pews. Willow Creek holds its services in a 4,500-seat, theater-style auditorium.
【團體面試Group Discussion】
英文團體討論，10人一組
題目就是要解決顧客問題
ex: 客人訂了面海房間，到現場發現沒有，該怎麼處理？
【一對一面試】
一對四面試，四位考官，以中文進行
之前考上的朋友分享，因為總經理特助為香港人
有被問一題英文，以考官要求為主
面談內容不會太嚴肅，以履歷表和生活相關題目為主。
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